Mediation solutions

Our Programmes

Three programmes, each designed for a different scale of workplace matter.

Whether the situation calls for a preliminary conversation or a full multi-month engagement, thailand-ai-innovate has a structured programme to match.

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Our Methodology

Every programme at thailand-ai-innovate follows the same underlying methodology, regardless of scale. We begin by meeting with each side separately to understand their account of events and their sense of what a fair outcome would look like. We do not combine these private conversations — what one party tells us in a private session is not shared with the other without permission.

From those private meetings, we develop an agenda for the joint sessions — a set of topics to address in order of their likely tractability. We begin with the issues least likely to cause confrontation, building the parties' confidence in the process before moving to the harder questions.

1

Private Session with Each Party

Understand each side's account and what they hope the process will produce.

2

Agenda Preparation

Identify areas of likely agreement and the harder issues to address later in the process.

3

Structured Joint Sessions

Mediated conversation, with a written record produced after each session.

4

Settlement or Conclusion

Agreement documented and — where parties choose — submitted for court approval.

Initial Mediation Consultation

Programme 1

Initial Mediation Consultation

A first conversation, attended by representatives of the parties or by one party at a time, in which a mediator describes how the process is conducted, what topics are typically discussed, and how the parties' decisions are recorded. The conversation is unhurried and treated as a chance for both parties to consider whether mediation suits their situation. A short written summary is provided afterwards.

Suitable at any stage — before, during, or after an internal process

Can be attended by one party at a time if a joint meeting is premature

Written summary provided — useful as a record of what was explained

No obligation to proceed to a full programme

Programme Fee

฿3,700

Typically 2–3 hours · Single session

Book This Session

Programme 2

Structured Programme for Small Group Disputes

A series of mediated sessions, typically four to six, that addresses a labour disagreement involving a small group of staff and the employer — for example, a disagreement about working hours, internal procedures, or a particular incident. Each session is followed by a written record. The mediator's role is to maintain a respectful conversation throughout. Suited to mid-sized internal matters.

Four to six structured sessions with a consistent mediator

Written record after each session, agreed by all parties before the next begins

Private sessions with each side before joint sessions begin

Suitable for groups of 2–12 employees

Typical completion within 4–8 weeks

Programme Fee

฿15,800

4–6 sessions · Typically 4–8 weeks

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Small Group Mediation
Multi-Party Mediation

Programme 3

Multi-Party Programme with Settlement Drafting

A multi-month engagement that addresses a substantial labour matter involving multiple parties — for example, a workforce-wide dispute, a restructuring conversation, or a coordinated grievance. The work includes private conversations with each side, structured mediation sessions, drafting of settlement documents, and follow-through to court approval where the parties choose to seek it.

Suitable for matters involving 13 or more employees, or multiple distinct parties

Includes settlement document drafting in Thai and English

Support for submission to the Labour Court for approval, where requested

Workforce-wide disputes, restructuring conversations, coordinated grievances

Dedicated case manager throughout the engagement

Programme Fee

฿37,800

Multi-month engagement · Settlement drafting included

Discuss This Matter

Choosing the Right Programme

Use this matrix to identify which programme is most likely to suit your situation.

Feature Consultation
฿3,700
Small Group
฿15,800
Multi-Party
฿37,800
Private sessions with each side
Joint mediation sessions
Written records per session Summary
Settlement document drafting
Court submission support
Best suited for First conversation, any party size 2–12 employees, mid-sized matter 13+ employees, complex matter

Standards Common to All Programmes

Confidentiality

All sessions and documents are confidential. Signed agreement before proceedings begin.

Strict Neutrality

Mediators represent neither party. Conflicts declared and reassigned before any case begins.

PDPA Compliance

Personal data handled in accordance with Thailand's Personal Data Protection Act B.E. 2562.

Written Records

Every session produces a written record reviewed and agreed by both parties before the next session.

Programme Fees

All fees are fixed and inclusive of the programme scope described. Fees are typically shared between employer and employee.

Programme 1

Initial Consultation

฿3,700

  • Single session, 2–3 hours
  • Private or joint meeting
  • Written summary included
  • No obligation to continue
Book This Session
Most Common

Programme 2

Small Group Programme

฿15,800

  • 4–6 sessions over 4–8 weeks
  • Private + joint sessions
  • Written record per session
  • Suitable 2–12 employees
Enquire Now

Programme 3

Multi-Party Programme

฿37,800

  • Multi-month engagement
  • Settlement drafting included
  • Court submission support
  • Dedicated case manager
Discuss This Matter

Not sure which programme fits?

An initial conversation with our team will clarify which programme — if any — is most appropriate for the matter at hand. There is no cost to that conversation beyond the consultation fee, and no obligation to continue.

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